Refund & Return Policy
Workshops, Sessions & Digital Products:
All purchases made through CKM Healing Consultancy for workshops, coaching sessions, speaking engagements, webinars, or digital resources are considered final. Due to the nature of our services, which include time-based bookings, downloadable materials, and exclusive access, we do not offer refunds once a purchase has been completed.
However, if you are unable to attend a scheduled session or workshop, please contact us at hello@ckmconsultancy.com at least 48 hours in advance. You may be eligible to:
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Reschedule your session (subject to availability)
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Apply your credit to a future offering within 60 days
Privacy Policy
We are committed to protecting your privacy and personal information.
What We Collect:
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Name, email address, contact information
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Session notes (coaching clients only, stored securely)
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Payment information via Scotiabank payment gateway
How We Use It:
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To process transactions and deliver services
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To respond to inquiries and customer service needs
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To improve our services and offerings
We never sell or share your personal information. Your data is stored securely in accordance with Jamaican privacy standards and trauma-informed care protocols.
We may use third-party tools for email marketing, payments, or analytics. These platforms comply with international data protection regulations.
For privacy concerns or requests, please contact us at hello@ckmconsultancyja.com